Freshworks Layoffs: Is AI Now Replacing India’s SaaS Workforce?

Freshworks Layoffs: Is AI Now Replacing India’s SaaS Workforce?

Freshworks has announced a major restructuring plan that will cut around 500 jobs, equal to nearly 11% of its global workforce, as the company pushes deeper into AI-led efficiency. Reuters reported that the layoffs are linked to broader changes in the software industry, where artificial intelligence is reducing the need for some routine human work … Read more